Support Toshiba Canvio external HDD disconnects & reconnects constantly

So I got a 1TB external finally, to install Steam games and move recordings and such.

But for whatever reason, it constantly disconnects after a span of time (that I haven't yet figured out exactly in length) and then reconnects. It works perfectly otherwise, but I'm afraid of not being able to use it to play games off of.

For what it's worth, I'm connecting the USB 3.0 external hard drive to my laptop's USB 3.0 port, and I've set my Power Options to never turn off the Hard Disk while the laptop is connected to a power source.

 

Have you changed your Power Options to not turn off the hard disk or the USB? The hard disk settings cover only your internal hard drive, not any externals -- if you scroll down the list a little, there's a separate spot for USB settings. You can disable USB selective suspend there.

 

I hadn't thought of that before. So I should have "USB selective suspend setting" set to "Disabled" right?

 

Yeah, sorry I have it enabled. Should have clarified.

 

Ah, ok. I'll try it for today and let you know how it works.

Update: 28 minutes after changing those settings, the external is still disconnecting and reconnecting.