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Help a techie girl out?

So the family's desktop computer suposedly has some kind of virus thingy that showed up after the comp last updated itself. The update included an update for IE 7 (which no one uses anyway, but the Verizon browser is linked to it for our regular internet). Things just started getting buggy after that; things that ran on Java were being blocked (for example, games on Pogo.com would have white windows when the games were trying to load), the pop-up blocker wouldn't work even though it was enabled, and windows pop up while browsing that ask something along the lines of "are you SURE you want to go here?".

So we've tried messing with what we had for antivirus software. Mcaffee did squat. Found nothing. Would scan for two hours, rescan, and find nothing.

We then installed Verizon Online Protection Suite. Found four viruses McAffee didn't find, but only quarantined them. Couldn't clean them. And the Win32 program that allows firewalls to be installed was being blocked, so the Verizon Firewall wouldn't finish installing.

We tried McAffee again, and let it scan overnight. It still found nothing. Ran the Verizon scan next, now there are EIGHT viruses. Grr.

Uninstall, reinstall Verizon to try to get the firewall to work. No dice.

This afternoon I managed to get the firewall installed and it worked for a while, but as soon as I took it on to Pogo.com to try it, pop-ups showed up like mad. Pogo wasn't blocked anymore; games worked fine.

Last thing I want to do right now is have to wipe the drive clean. I hope I've been on the right track thus far.

Any other suggestions?